Refund Policy

Last updated October 29, 2026

14-day money-back guarantee

If Covered Plus isn’t right for you, ask for a refund within 14 days of any payment (your first-year $24 payment or your second-year $12 renewal) and we’ll refund it in full. No questions asked.

Try before you pay

Every new install gets a 30-day free trial of Covered Plus, with no card needed, so you can see what it does before buying.

How to ask for a refund

Email covered.helpsupport@gmail.com from the address you paid with, or reply to your receipt email. Include your order number if you have it. Refunds go back to your original payment method through our payment provider, Creem, usually within 5–10 business days depending on your bank.

After a refund

Your license key stops working and Covered returns to the Free plan. Your saved orders stay on your computer.

Cancelling

You can cancel anytime from the link in your receipt email. Covered Plus stays on until the end of the year you paid for, and you won’t be charged again.

Free forever

After your second paid year, there is nothing more to pay or refund: Covered Plus stays on for free.